C4444 Privacy Policy — How We Keep Your Information Safe

C4444 (c4444.my) places the highest importance on member privacy. This Privacy Policy explains how C4444 collects, stores, and uses members' personal information, and the circumstances under which it may be shared with third parties.

By registering with or using C4444, you agree to this policy. If you have any questions, please contact us at support@c4444.my.

C4444 collects member information in three ways:

• Directly from you: Name, date of birth, and mobile number provided at registration, along with identity document details submitted later for KYC.
• Automatically: When you use the site, we collect device information, IP address, and browsing activity — this is necessary to maintain site security and performance.
• During payment processing: bKash or Nagad mobile number and transaction reference number — used solely to confirm payments.

C4444 never collects data from social media accounts and does not purchase information from any third party without your consent.

C4444 uses the information it collects solely for the following purposes:

• For creating, managing, and securing your account.
• To process deposits, withdrawals, and financial transactions.
• Responsible gaming monitoring — to detect unusual gaming behaviour and provide assistance to members when needed.
• For customer support and dispute resolution.
• For fraud prevention and anti-money laundering purposes — this is an international legal obligation.
• With your consent, to send you personalized offers and promotional updates.

C4444 does not generally share member information with outside parties. However, there are a limited number of circumstances in which data may be disclosed:

• Technology Partner: Game providers and payment processors who are contracted with C4444 and uphold the same privacy standards. They only receive the specific information necessary to perform their services.
• Legal Obligations: When a government or regulatory authority legally requests information, it must be provided — this applies to all companies.
• Fraud Prevention: Limited data may be shared with regulatory authorities in connection with investigations into international fraud or money laundering.

Beyond the cases above, C4444 does not share your information under any circumstances. That is our clear and firm commitment.

C4444 uses industry-leading technology to protect member data. Our security layers include:

• SSL/TLS 256-Bit Encryption: All communication on the site is encrypted — no one can intercept your data in transit.
• Firewall and Intrusion Detection Systems: Any unauthorized attempt to access our servers is detected immediately.
• Restricted Access: Only a limited number of C4444 staff can access member data — and only when there is a genuine need to do so.
• Regular Security Audits: Independent cybersecurity experts conduct regular audits of C4444's systems.

Even with the strongest cybersecurity precautions, no system is completely impenetrable. C4444 therefore advises members to use a strong password and never share their account details with anyone.

C4444 uses cookies on its site. Cookies are small text files stored in your browser that help make your experience on the site smoother.

• Essential Cookies: For login sessions and site security — the site cannot function properly without these.
• Performance Cookies: To understand which pages on the site are used most — without identifying you personally.
• Preference Cookies: To remember your language settings or theme preferences.

You can disable cookies through your browser settings, though doing so may affect certain site features. C4444 does not use third-party tracking cookies that share your browsing habits with outside parties.

KYC (Know Your Customer) is a mandatory part of international gaming and financial services. C4444 carries out this process to prevent fraud and protect member accounts.

• National ID or passport information submitted for KYC verification is used solely to confirm your identity.
• These documents are stored on encrypted servers and can only be accessed by trained verification personnel.
• KYC documents are never used for advertising, shared with third parties, or used for any other commercial purpose.
• Once verification is complete, you will not need to resubmit documents unless your account is closed.
• After account closure, data is retained for up to 5 years in accordance with regulatory requirements, after which it is permanently deleted.

If you have any questions about the KYC process, full details are available by contacting support@c4444.my.

As a C4444 member, you have specific rights regarding your personal data:

To exercise any of these rights, email us at support@c4444.my. Requests are typically processed within 30 days.

C4444 is strictly not intended for anyone under the age of 18. C4444 does not knowingly collect any information from minors.

• Age is verified at the time of registration. In cases of doubt, identity documents are requested through KYC.
• If we become aware that a minor's information has been collected without consent, the account will be immediately closed and all associated data permanently deleted.
• If a parent or guardian has concerns, they can contact support@c4444.my — C4444 will take immediate action.

C4444 may update this Privacy Policy from time to time, due to new services, legal changes, or technological developments.

• If significant changes are made, active members will be notified by email in advance.
• The date of the most recent update will always be visible at the top of this page.
• Continued use of C4444 after any changes take effect will be considered acceptance of the updated policy.

For any questions about this policy, contact us at support@c4444.my. C4444 is committed to transparency — giving you honest answers to any question you have is our responsibility.